Why we built this.
“We spent years watching venues fight software built for someone else. So we built our own.”
Founder note
Fly came out of frustration. After years running hospitality venues across Melbourne and Sydney, we kept hitting the same walls: clunky hardware, laggy software, opaque pricing, and support teams that vanished after the sale.
So we built the system we always wished existed — cloud-native, fast, and shaped around the way Australian venues actually operate. Split bills, GST compliance, surcharge maths, the lot.
Today, Fly powers cafes, restaurants, bars, and retail stores across the country. We're still small. Still Australian-owned. Still obsessed with making tech that genuinely works on the floor.
What we sweat.
Four things we hold the line on, even when it costs us.
Speed over complexity.
Every screen, every tap, every workflow is built to shave seconds off real tasks. Your staff are mid-rush, not mid-demo.
Australian-first.
Built in Australia, for Australian tax rules, tipping culture, and payment networks. Not a US product with a localisation patch.
Transparent pricing.
No hidden fees, no lock-in contracts, no surprise charges at the end of the month. You see every cost before you commit.
Sydney-hours support.
Real humans, Australian timezone, fast response. We pick up the phone because we remember what it feels like when the till goes down on a Friday night.
Small team. Real humans.
A handful of engineers, designers, and ex-operators. The same people who build the product also pick up the phone when something breaks.
Founder
Fly is run by a small team based in Sydney with venue experience between us. We're not a faceless platform — when you call support, you're talking to one of us. If we're hiring, you'll see it on the careers page.
Run your venue. Not your software.
Free 14-day trial. No card. Sydney-hours support if you get stuck.